Privacy Policy
Summary. We collect only the data needed to run our apps, process subscriptions through Apple and Google, provide support and improve our products. We do not sell your personal information. Payments are handled by the App Store and Google Play; we never receive your full card details. You can request access to or deletion of your data at any time at contact@gwappssolutions.com.
01Who we are
This Privacy Policy explains how GW Apps Solutions, LLC ("GW Apps Solutions", "we", "us" or "our"), a limited liability company organized under the laws of the State of Wyoming, USA, collects, uses, shares and protects personal information.
We are the data controller responsible for your personal information. You can contact us at any time:
02Scope
This policy applies to:
- all mobile applications published by GW Apps Solutions on the Apple App Store and Google Play (the "Apps");
- our website gwappssolutions.com (the "Website"); and
- any support, communication or recruitment interactions with us.
Each App is offered under its own name. Where an App provides additional privacy information (for example, in its App Store privacy label or Google Play Data safety section), that information complements this policy for that App. If an App has its own specific privacy policy, that policy prevails for that App.
03Information we collect
Information you provide
- Account information (when an App offers accounts): name, e-mail address, password or sign-in credentials (including Sign in with Apple or Google), and profile preferences.
- Content you create inside an App, such as entries, settings, uploads or other inputs required by the App's features.
- Support communications: messages, e-mails, and any information you choose to share when contacting us.
- Job applications submitted through the Website: name, e-mail, area of interest, LinkedIn or portfolio link, résumé link, location and message.
Purchase and subscription information
Purchases are processed by Apple or Google. We do not receive or store your payment card details. We receive transaction information from the stores, such as the product purchased, price, currency, country, purchase and renewal dates, trial status, cancellation status and an anonymous transaction identifier.
Information collected automatically
- Device information: device model, operating system and version, language, time zone and App version.
- Identifiers: an App-specific installation identifier and, only if you allow it, the device advertising identifier (IDFA on iOS or advertising ID on Android).
- Usage data: features used, screens viewed, session length and interactions within the App.
- Diagnostics: crash reports, performance data and error logs.
- Approximate location: country or region derived from your IP address. We do not collect precise GPS location unless an App needs it for a feature you choose to use, and only with your permission.
Device permissions
Some Apps may request access to features such as the camera, photos, microphone, notifications, contacts or health data. We request these permissions only when a feature requires them, use the data only for that feature, and you can revoke access at any time in your device settings.
04How we use your information
- To provide, operate and maintain the Apps and the Website.
- To process and manage subscriptions, free trials and in-app purchases, including restoring purchases and validating receipts.
- To create and manage your account, when applicable.
- To respond to support requests and communicate with you about the service.
- To analyze usage, fix bugs and improve features, performance and user experience.
- To send service messages and, where permitted or with your consent, product updates and offers. You can opt out at any time.
- To measure the performance of our marketing campaigns, where permitted.
- To detect, prevent and investigate fraud, abuse and security incidents.
- To comply with legal, tax and accounting obligations and enforce our Terms of Use.
- To evaluate job applications and contact candidates.
05Legal bases for processing
Where the EU/UK General Data Protection Regulation (GDPR) or Brazil's General Data Protection Law (LGPD) applies, we process personal information on the following legal bases:
- Performance of a contract: to provide the Apps and subscriptions you request.
- Legitimate interests: to improve our products, secure our services and prevent fraud, balanced against your rights.
- Consent: for optional features such as tracking for advertising, marketing messages and certain device permissions. You can withdraw consent at any time.
- Legal obligation: to comply with tax, accounting and other legal requirements.
06How we share information
We do not sell your personal information. We share information only as described below:
- Service providers that process data on our behalf under contractual confidentiality and data protection obligations, such as cloud hosting, analytics, crash reporting, subscription management, customer support and e-mail delivery providers.
- Apple and Google, which process payments and subscriptions under their own privacy policies.
- Advertising and attribution partners, only where permitted by law and, where required, with your consent (including App Tracking Transparency on iOS).
- Legal and safety: when required by law, court order or governmental request, or to protect the rights, property and safety of our users, the public or GW Apps Solutions.
- Business transfers: in connection with a merger, acquisition or sale of assets, subject to this policy.
- With your consent or at your direction.
07Tracking and advertising
On iOS, we will not track you across apps and websites owned by other companies unless you grant permission through Apple's App Tracking Transparency prompt. You can change this at any time in Settings → Privacy & Security → Tracking.
On Android, you can reset or delete your advertising ID in Settings → Privacy → Ads (or Settings → Google → Ads, depending on your device).
The specific data types collected by each App are also disclosed in its App Store privacy label and Google Play Data safety section.
08Subscriptions and payments
Subscriptions and in-app purchases are billed and managed by Apple or Google. Their handling of your payment information is governed by the Apple Privacy Policy and the Google Privacy Policy. We only receive the transaction data described above, which we use to grant access to paid features, manage renewals and meet accounting obligations.
09Data retention
- Account and App data: kept while your account is active or as needed to provide the App, and deleted or anonymized after you delete your account or request deletion.
- Transaction records: kept for as long as required by tax and accounting laws.
- Analytics and diagnostics: kept in aggregated or pseudonymized form for up to 26 months.
- Support communications: kept for up to 24 months after the request is closed.
- Job applications: kept for up to 24 months in our talent pool, unless you ask us to delete them sooner.
10Security
We use reasonable technical and organizational measures to protect personal information, including encryption in transit, access controls and least-privilege access for our team and providers. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your information, we will notify you and the authorities as required by law.
11International transfers
GW Apps Solutions is based in the United States and our service providers may process data in the United States and other countries. When we transfer personal information from the European Economic Area, the United Kingdom or Brazil, we rely on appropriate safeguards, such as Standard Contractual Clauses or other mechanisms recognized by applicable law.
12Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you and obtain a copy;
- correct inaccurate or incomplete information;
- delete your personal information;
- receive your information in a portable format;
- object to or restrict certain processing;
- withdraw consent at any time, without affecting prior processing;
- opt out of the "sale" or "sharing" of personal information and of targeted advertising (for example, under the California Consumer Privacy Act and other U.S. state laws). We do not sell personal information;
- obtain information about the entities with which we share your data (LGPD); and
- not be discriminated against for exercising your rights.
To exercise your rights, e-mail contact@gwappssolutions.com. We may need to verify your identity before responding. We will respond within the time required by applicable law. You also have the right to lodge a complaint with your local data protection authority, such as the ANPD in Brazil or your supervisory authority in the EU/UK.
13Account and data deletion
You can delete your data in the following ways:
- In the App: if the App offers an account, go to Settings → Account → Delete account. Deletion removes your account and associated personal data, except information we must keep for legal reasons.
- By e-mail: send a request to contact@gwappssolutions.com with the subject "Data deletion request", including the App name and the e-mail associated with your account.
Important: deleting an App or your account does not cancel an active subscription. Cancel it in your Apple ID or Google Play account settings to avoid further charges.
14Children's privacy
Our Apps and Website are not directed to children under 13 (or under 16 where required by local law, including in the EEA and UK), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us at contact@gwappssolutions.com and we will delete it.
15Website, cookies and job applications
Our Website does not use advertising cookies. It uses your browser's local storage only to remember your language preference. Web fonts are loaded from Google Fonts, which may receive your IP address.
Job applications submitted through the Website are stored in Google Workspace (Google Sheets) and delivered to our team by e-mail. We use this information only to evaluate your application and contact you about current or future opportunities.
16Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the "Last updated" date. If the changes are material, we will notify you through the App or by other appropriate means before they take effect.
17Contact us
If you have questions about this Privacy Policy or our data practices, contact us:
This document is provided in English, Portuguese and Spanish. In case of any discrepancy, the English version prevails.